Complaints and Feedback

Draft — this document is pending legal and data-protection review and may change before final publication.

We welcome feedback and take all concerns seriously.

How to raise a complaint

  • Email ayub.khan@virtumedix.net with your name, contact details and a description of your concern.
  • Or call +353 87 385 8587.

What happens next

We will acknowledge your complaint, investigate it fairly and respond to you in writing.

If you are not satisfied

You may contact the Irish Medical Council (www.medicalcouncil.ie) regarding a registered medical practitioner, or the Data Protection Commission (www.dataprotection.ie) regarding personal data.